Before I go into detail, let’s get this out there – I cannot recommend this company enough! I may have been given 2 spaces for a week for free of charge, but that has nothing to do with it. I have actually used this brand twice before over the years (paid for by myself) and have always received fantastic service.
Before we arrived, we had been emailed a confirmation of our booking, plus a very detailed list of directions which we printed off for reference. We got to our parking site around 6am and pulled up right outside the office. I left Austin and Grant in the car and popped in to let them know we’d arrived. We were instructed to leave our key in the car and unload our bags. One great thing I noticed is that they wouldn’t take my house key on the car keyring – they said it was for insurance purposes but would I really want to leave lots of employees of any company with my home address and key?! I was pleased they reminded me to remove it and keep hold of it myself.
There were APH men milling around ready to move the cars into their own parking spot for the week, so we left them to it and jumped on the bus to the South terminal. The bus is right next to the office, so the rain didn’t trouble us as it was also under cover. The bus driver was helpful, lifting our bags and prams on for us and tucking them away. The journey was less than 10 minutes and was a pleasant ride right to the airport door. The driver helped us off again and from there we disappeared onto a plane and off to the Canaries!
Fast forward a week and we were home. We got on the bus, which arrived around 30 seconds after we got to the bus stop – they come so often you’re never waiting long at all. We had the same route back and an even more helpful driver than last time! He was chatty, interested in our holiday and had lots of questions about the babies too – really great service. When we arrived at APH site again, we popped inside the office and gave our names. They wouldn’t let my husband sign the car out as it had been me that signed it in. You may think that’s annoying but think of the security – these guys have your car, they need the same signature checking it both in and out and I totally understand why. After all you wouldn’t want anyone being able to stroll in and sign your car out now, would you?
We were absolutely exhausted but were finished in the office in under 2 minutes. The lovely ladies behind the desk let me feed Austin in there too, ready for the journey home. The car was waiting right outside – we hopped in and drove home. Absolute success. Our car had not a scratch, our odometer read the same, it looked exactly as it did when we left it. I would absolutely trust this brand with any car I owned, no matter how expensive the car was. It’s the 4th time I’ve used this company and has been so smooth and easy every time. Even with two 7 month old babies, the parking and bus journey were completely stress free.
If you’re heading abroad and don’t want to pay silly money to park in the airport grounds, contact APH now!
Thanks for reading!